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cloud ai nice ccaas genesys📋 Description
- Generate new business revenue selling multi-vendor CCaaS and CX solutions.
- Qualify client needs and position CCaaS/CX services.
- Design and scope solutions with internal teams.
- Lead co-sell with providers (NICE, Genesys, Google, Cisco, etc.).
- Manage the full sales cycle from qualification to closing.
- Maintain accurate sales forecast and pipeline in Dynamics CRM.
🎯 Requirements
- 4+ years in new business sales in CCaaS/Digital CX.
- Proven success selling cloud contact centre and AI-driven CX solutions.
- Track record closing multi-year, multi-million-pound deals in Enterprise or Mid-Market.
- Strong knowledge of contact centre tech, omnichannel engagement, and CX transformation.
- Ability to build relationships with decision-makers.
- Experience leading complex bid responses and cross-functional teams.
🎁 Benefits
- Competitive salary and performance-based bonus.
- 25 days’ annual leave.
- 5% pension contribution.
- Private healthcare and life assurance.
- Remote-based contract (with travel as required).
- Career development in a high-growth global CX organization.
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