Technical Account Manager / Solution Consultant (JARVISS)

Added
18 hours ago
Type
Full time
Salary
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Related skills

databases security saas networking sql

๐Ÿ“‹ Description

  • Serve as primary technical point of contact for enterprise customers.
  • Oversee deployment planning, adoption, and issue resolution.
  • Act as customer advocate; coordinate cross-team resolutions.
  • Establish governance with stakeholder meetings and QBRs.
  • Set and track customer success metrics and OKRs.
  • Provide technical consulting, design, configuration, and training.

๐ŸŽฏ Requirements

  • Active US Secret Clearance.
  • 3+ years in customer-facing consulting or related roles.
  • Strong project management and customer relationship skills.
  • Strong technical background with SaaS platforms.
  • SQL experience; databases and data manipulation.
  • Proficiency with Salesforce.com, Microsoft Office, and web apps.

๐ŸŽ Benefits

  • Salary: $105k-$125k plus variable pay.
  • Comprehensive benefits: health, dental, parental, mental health, life/AD&D, disability.
  • 401(k) with match; paid time off; fitness reimbursements.
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