Related skills
databases security saas networking sql๐ Description
- Serve as primary technical point of contact for enterprise customers.
- Oversee deployment planning, adoption, and issue resolution.
- Act as customer advocate; coordinate cross-team resolutions.
- Establish governance with stakeholder meetings and QBRs.
- Set and track customer success metrics and OKRs.
- Provide technical consulting, design, configuration, and training.
๐ฏ Requirements
- Active US Secret Clearance.
- 3+ years in customer-facing consulting or related roles.
- Strong project management and customer relationship skills.
- Strong technical background with SaaS platforms.
- SQL experience; databases and data manipulation.
- Proficiency with Salesforce.com, Microsoft Office, and web apps.
๐ Benefits
- Salary: $105k-$125k plus variable pay.
- Comprehensive benefits: health, dental, parental, mental health, life/AD&D, disability.
- 401(k) with match; paid time off; fitness reimbursements.
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