Related skills
salesforce saas asana microsoft office powerbi📋 Description
- Provide deployment oversight and adoption across client teams.
- Establish governance with clients; run stakeholder meetings and quarterly reviews.
- Deliver training and continuous product education.
- Set and track customer satisfaction KPIs; manage action plans.
- Troubleshoot issues and escalate for resolution.
- Travel to customer locations as needed.
🎯 Requirements
- 8-10 years in emergency management, public safety, enterprise security, or risk management.
- 3+ years in on-site or remote customer-facing roles (PS/PM/consulting).
- Strong PM, software and technical skills; eager to learn.
- Excellent written and verbal communication; ability to interpret requirements.
- Knowledge of Internet-hosted apps, high-availability architectures, security, and networking.
- Bachelor's degree in Business, CS, Public Safety, Emergency Management, or related field highly desired.
🎁 Benefits
- Salary range: $118,000-$135,000 per year.
- Healthcare, dental, parental planning, and mental health benefits.
- Disability income, life and AD&D insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Fitness reimbursements.
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