Provide day-of operational support for events across Class A venues.
Support pre- and post-event setup, decor, and guest check-in.
Coordinate day-of events with AV/IT, catering, decor, security, and other partners.
Maintain venue readiness via AM/PM checklists, decor, lounge and beverage stations.
Assist facilities operations and coordinate with porters; report maintenance needs.

🎯 Requirements

1+ years in venue ops, hospitality, events, or premium guest environments.
Proven five-star service in high-volume/high-touch settings.
Tech-savvy with booking/scheduling tools (Google Workspace, Slack, event platforms).
Adaptable to new systems for membership and program management.
Agile, calm under changing priorities; maintain guest experience.
Strong connector; escalate and resolve guest needs, ensuring smooth operations.

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