Serve as main contact for VIP/high-tier clients and build long-term relationships.
Understand clients' business needs and tailor solutions across teams.
Anticipate client needs and proactively offer support.
Coordinate with internal teams to ensure seamless service delivery.
Oversee onboarding, implementation, and ongoing support.
Advocate for VIP clients to influence product and service improvements.

🎯 Requirements

5 years in customer service with 2 years in client relationship management.
Strong understanding of account management.
Excellent communication and interpersonal skills.
Ability to work collaboratively with internal teams and manage multiple priorities.
Proactive problem-solving and attention to detail.
Knowledge of industry trends and market developments.

🎁 Benefits

Hybrid work setup in Seoul.
Global team across 190+ countries.
Diversity and equal opportunity employer.
Training and development opportunities to grow professionally.

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