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ubuntu python firewall bgp ospf📋 Description
- Engage with customers on escalated issues and 24x7 on-call rotation
- Interface with Engineering to test and troubleshoot with customers
- Reproduce issues and provide feedback to Eng/Operations teams
- Document incident resolutions in the support database
- Advise on product direction based on customer use-cases
🎯 Requirements
- 8+ years as Support/Senior Support Engineer in networking or web security
- Practical knowledge of networking and security products and enterprise infra
- Troubleshooting network issues using Ping, Traceroute, and MTR
- Hands-on with SD-WAN, BGP, OSPF, Firewall, Switching, SSL, VPN, and VDN
- Ubuntu and Python hands-on experience
- TLS/SSL inspection with authentication flows; automation scripting
🎁 Benefits
- Various health plans
- Time off for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more
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