Escalation Engineer - DLP

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

azure powershell aws python gcp

๐Ÿ“‹ Description

  • Hybrid role in Bangalore as escalation engineer for DLP.
  • Primary point of contact for escalated DLP issues.
  • Own complex cases from Level I/II escalations.
  • Perform root-cause analysis and implement durable fixes.
  • Collaborate with product, engineering, and cross-functional teams.
  • Maintain proactive communication with customers during escalation.

๐ŸŽฏ Requirements

  • 8+ years in technical support; 5+ years in DLP/CASB.
  • Experience with data loss prevention, securing SaaS, CASB.
  • Strong Unix/Linux and Windows knowledge.
  • Practical experience with AWS, Azure, or GCP.
  • Deep understanding of data protection principles.
  • Scripting/automation with Python or PowerShell.

๐ŸŽ Benefits

  • Health plans.
  • Vacation and sick time.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks and more.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs โ†’