Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

ubuntu python firewall bgp ospf

๐Ÿ“‹ Description

  • Provide post-sales technical support to Level I and II engineers and customers.
  • Escalation team handles escalated issues and diagnostics.
  • Collaborate with Operations and Engineering to file bugs and feature requests.
  • Support a 24x7 operation and on-call rotation.

๐ŸŽฏ Requirements

  • 8+ years as a Support Engineer or Senior Support Engineer in networking.
  • Practical knowledge of networking and enterprise infrastructure.
  • Experience troubleshooting network issues; Ping, Traceroute, MTR.
  • Hands-on with SD-WAN, BGP, OSPF, firewall, switching, SSL, SWG, VPN.
  • Working knowledge of Ubuntu and Python.
  • Proficiency in scripting for automation and reproducing complex environments.

๐ŸŽ Benefits

  • Various health plans
  • Time off for vacation and sick leave
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks
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