Technical Program Manager

Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.

Learn more at envoy.com

About the Role

We are looking for a Technical Program Manager for the Engineering, Product, and Design (EPD) organization focused on large cross-functional programs that impact all of engineering at Envoy. This individual will partner closely with product management, engineering managers, directors, and stakeholders across multiple organizations to execute on programs. As a senior Technical Program Manager, you’d be defining and driving the planning processes of the entire organization and improving efficiency by providing clear operational metrics to leadership. You’d be working closely with the CTO and CPO to identify key OKRs and projects for each quarter and partner with engineering teams for effective execution and timely delivery.

In the past, TPMs in the role defined Envoy’s incident management process with stakeholders from the Customer Support team, EPD’s release management process, and an engineering onboarding program with a course curriculum. They also led the migration of our cloud infrastructure for 100+ services, which spanned 10+ engineering teams. 

The role embodies Envoy’s values of communicating openly, choosing action, and creating great experiences.

This is a hybrid position that requires 4 days a week (Monday - Thursday) in our San Francisco HQ.

You will  

• Establish, implement, and optimize processes to ensure the successful execution of various Product Development initiatives in a fast-paced environment.

• Lead cross-functional programs and define scope, key milestones, schedule, and resource plans. Develop communication strategies for your programs and communicate goals and progress to stakeholders and executives.

• Anticipate problems and build risk mitigation plans accordingly.

• Develop strong partnerships with business, product, design, and engineering leaders to enable delivery of the highest impact work.

• Provide in-depth analysis and evaluation of problems and dependencies when working with engineering teams.

You have  

• 5+ years of experience in a technology career with at least 4 years in a program. management role working on organization-wide projects.

• A strong track record of working with Engineers to solve complex cross-team problems.

• Proven track record of managing complex cross-functional technical initiatives.

• Experience communicating effectively to both technical and non-technical audiences.

• You are an adaptive problem solver with a demonstrated ability to work through ambiguity.

• Experience working in a fast-paced startup environment.

• Experience customizing and administering issues with JIRA.

• Experience with agile methodologies.

• Proven track record of shipping on schedule.

You'll get

• A high degree of trust in your ideas and execution.

• An opportunity to partner and collaborate with other talented people.

• An inclusive community where you feel welcomed and cared for as a person.

• The ability to make an immediate impact in helping customers create a great workplace experience.

• Support for your personal and professional growth.

If you have any questions related to compensation, please contact Recruiting after you apply.

#LI-Hybrid

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