Entry Level Support Engineer

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

azure active directory fortigate windows 11 windows server 2022 wireless (ruckus, aruba/hp, aerohive)

πŸ“‹ Description

  • First contact for IT issues via phone, email, chat, and in person.
  • Manage ticket board and document client issues; provide timely support.
  • Diagnose and troubleshoot technical issues reported by clients.
  • Escalate unresolved issues and follow up until resolution.
  • Travel within Auckland as needed; complete daily timesheets.
  • Work on-site in Ponsonby; collaborate with cross-functional teams.

🎯 Requirements

  • Windows 11 and Windows Server 2022 experience
  • Azure Active Directory knowledge
  • FortiGate firewall experience
  • Switching: Ruckus/HP/Allied Telesis
  • Wireless: Ruckus, Aruba/HP, Aerohive
  • Printers/Copiers experience

🎁 Benefits

  • Friendly team with strong tech support network
  • Work with latest IT technologies
  • Internal career growth for high performers
  • Earn while you learn
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