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switching azure active directory wireless fortigate windows 11📋 Description
- On-site IT support in New Lynn, West Auckland; first contact for issues.
- Manage ticket board; provide face-to-face IT support and service.
- Explain technical issues to non-technical users; troubleshoot problems.
- Collaborate with cross-functional teams to resolve IT issues.
- Complete daily timesheets; local Auckland travel; no company vehicle.
- Schedule: Mon-Thu 8h, Fri 6h; some customer-site work.
🎯 Requirements
- Must be NZ citizen or permanent resident.
- On-site role in Auckland; ability to travel within Auckland.
- Strong communication with non-technical users; customer-service focus.
- Familiar with ticketing systems; able to diagnose and resolve issues.
- Desirable: NZ Driver's License (Full or Restricted).
- Desirable: Windows 11, Windows Server 2022, Azure AD, FortiGate, Switching, Wireless, Printers.
🎁 Benefits
- Ongoing training and development.
- Friendly team with a strong technical support network.
- Earn while you learn; growth opportunities.
- Internal career growth for high performers.
- Competitive benefits package.
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