Related skills
customer support account management data analysis saas onboarding📋 Description
- Onboard clients and ensure platform setup.
- Provide day-to-day client support and resolve issues quickly.
- Monitor inbound inquiries and route to resolution.
- Maintain job postings and data accuracy on the platform.
- Compile reports on client activity and usage trends.
- Collaborate with Enterprise Account Executive on research and proposals.
🎯 Requirements
- Curious about tech, marketplaces, or online platforms; data analysis a plus.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication.
- Interest in real estate tech, recruiting, and SaaS; customer-first mindset.
- Comfortable working with data in spreadsheets and systems.
- Able to manage multiple tasks in a fast-paced environment.
🎁 Benefits
- Hybrid work setup (New York City or Chicago).
- Bonus opportunities.
- Growth in real estate tech and SaaS.
- Close collaboration with Enterprise Account Executive for growth.
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