Related skills
salesforce jira churnzero pendo domo📋 Description
- Drive Ontic Platform adoption to help clients meet business goals.
- Own client communication for a streamlined experience.
- Identify growth opportunities and coordinate with Sales.
- Forecast renewals to ensure client retention.
- Lead cross-functional teams to reflect client voice in product decisions.
- Collaborate to address client challenges with urgency.
🎯 Requirements
- 4+ years in Customer Success at enterprise SaaS.
- Highly organized; able to multitask for multiple clients.
- Able to work independently and in a team in a fast-paced environment.
- Excellent oral and written communication; cross-functional; executives.
- Familiarity with Salesforce, Pendo, Domo, JIRA, ChurnZero.
- Willingness to travel up to 30%.
🎁 Benefits
- Competitive Salary
- Medical, Vision & Dental Benefits
- 401k
- Stock Options
- HSA Contribution
- Learning Stipend
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