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crm analytics nlp cloud ai📋 Description
- Support presales guidance and technical coaching for Five9 tech and partners.
- Communicate plans, progress, and status to internal and customer teams.
- Partner with Account Executives to sell to Enterprise accounts.
- Deliver demos and presentations to articulate Five9 value.
- Design end-to-end cloud contact center solutions.
- Guide customers in responsible AI deployment and governance.
🎯 Requirements
- Fast-paced environment with minimal supervision.
- Highly organized; manage multiple projects and tasks.
- Excellent communication and presentation across all customer levels.
- Experience with AI or conversational AI (LLMs, NLP, RAG).
- Understanding of enterprise applications and IT infrastructure.
- Fluent in English, Portuguese and Spanish; travel 40-60%; 8+ years preferred.
🎁 Benefits
- Five9 Shares
- Commission Scheme
- 10% Flex Benefit
- Meal Allowance
- Medical Insurance
- 25 day Annual Leave + Public Holidays
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