Related skills
customer success pre-sales professional services solutions architecture enterprise saas📋 Description
- Act as trusted advisor to help prospective customers implement Ashby
- Partner with Account Executives and Solutions Engineers to scope complex opportunities
- Translate needs into a tailored go-live path with strategy and milestones
- Align executives on outcomes, timelines, and responsibilities
- Create, negotiate, and execute Statements of Work (SOWs)
- Participate in Sales handoff to ensure smooth transition to post-sales
🎯 Requirements
- 5+ years of experience in Enterprise SaaS across Solutions Consulting, Professional Services, or Management Consulting
- Strong ability to diagnose business processes and translate into scalable technical solutions
- Experience with complex, multi-stakeholder deals with meaningful implementation components
- Comfort navigating collaboration with both pre-sales and post-sales teams
- Excellent communication skills, ability to influence executives and align cross-functional teams
- Strong judgment balancing customer needs, business outcomes, and feasibility
🎁 Benefits
- Unlimited PTO with four weeks recommended per year
- Twelve weeks fully paid family leave in the US
- Generous budget for equipment, software, and office furniture
- $100/month education budget for conferences and items
- 10-year exercise window for stock options
- Focus on high-quality work with minimal hacks
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