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rest apis enterprise architecture llms chatbots📋 Description
- Partner with sales teams to win new Five9 customers and expand footprint
- Lead solution discovery and integrate Five9 tech into client infra
- Translate customer needs into technical solutions
- Provide SME to Sales Directors and Solution Consultants
- Educate and enable Five9 sellers
- Deliver customized demos and presentations
- Stay up to date on CX AI tech
- Travel up to 60% for on-site client engagements
🎯 Requirements
- 5+ years of experience
- Engineering mindset with business acumen
- CX/Contact Center industry experience a plus
- Excellent verbal, written, and presentation skills
- Knowledge of APIs, SOAP, REST integrations
- Experience with AI products: AI Agents, Chatbots, IVA
- Enterprise architecture design
- Bachelor's degree or equivalent experience preferred
- Proven track record of solution selling
🎁 Benefits
- Health, dental, and vision coverage from day one
- 100% employee portion covered; dependents coverage
- Short and Long-Term Disability
- Basic Life Insurance
- 401k with employer matching
- PTO, holidays, volunteer hours, parental leave
- Employee stock purchase plan
- Mental health resources platform for employees and dependents
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