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networking active directory office 365 microsoft teams remote desktop📋 Description
- Lead Enterprise Service Desk operations at Aberdeen Proving Ground, MD.
- Manage incidents, service requests, and user support.
- Collaborate with ARL and partners to deliver IT services.
- On-site contractor with 0-10% travel.
- Requires Secret clearance to start; Security+ certification.
🎯 Requirements
- 4-7 years in an enterprise IT environment.
- Bachelor's degree in CS/IT or related field, or equivalent.
- Active Directory, networking, and remote desktop administration.
- Office 365, MS Teams, Endpoint Imaging (Windows).
- Secret clearance to start; Security+ certification.
- ServiceNow ITSM; data analytics; communication; customer focus; leadership.
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