Related skills
customer success saas implementation training iot📋 Description
- Lead deployment for enterprise customers deploying Samsara IoT solutions.
- Own the customer relationship from onboarding through renewal.
- Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product.
- Ensure successful deployment and time-to-value for customers.
- Deliver training sessions and drive product adoption.
- Travel up to 10% to customer sites as needed.
🎯 Requirements
- 6+ years in senior CS/AM/strategic consulting; enterprise SaaS exp preferred.
- Strong priority management and high emotional intelligence.
- Experience supporting or working with technical products.
- Solutions-oriented with strong problem solving skills.
- Excellent consultative skills with end-to-end system implementations.
- Bachelor's degree from a 4-year institution.
🎁 Benefits
- Flexible, employee-led remote model; offices open for in-person collaboration.
- Professional development stipend.
- Comprehensive health and parental leave plans.
- Inclusive work environment; accommodations available.
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