Recruit, manage, and develop a team of Enterprise Support Specialists
Guide the org to design and deliver great user experiences globally and APAC
Drive operational delivery and process improvements to balance risk and efficiency
Identify gaps in systems, policies, and strategies; suggest enhancements
Build a great culture; keep team happy, effective, growing
Set clear goals and provide regular feedback on performance

🎯 Requirements

8+ years leading operations support teams
Cross-functional collaboration to deliver high-impact initiatives
Experience delivering weekly and monthly business metrics and reporting
Excellent written and verbal communication skills
Ability to partner effectively with internal stakeholders
Ability to occasionally work a weekend day

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