Related skills
documentation compliance saas project management training📋 Description
- Lead implementations of the Ethics Hotline platform for clients
- Coordinate timelines, milestones, and deliverables with cross-functional teams
- Configure hotline intake, reporting, language support, and anonymity options
- Provide client training and documentation; ensure readiness post-launch
- Manage multiple implementations concurrently
- Handoff to support and assist with upgrades as needed
🎯 Requirements
- 3+ years in software implementation, professional services, or onboarding
- Experience supporting SaaS platforms, preferably in ethics, compliance, HR, or GRC
- Strong PM skills with ability to manage multiple implementations concurrently
- Excellent written and verbal communication skills
- High attention to detail with a client-first mindset
- Familiarity with GDPR and EU whistleblower regs; preferred: ethics hotlines
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