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customer success saas project management training deployment📋 Description
- Own deployment and adoption of Samsara IoT solutions for enterprise customers.
- Manage customer relationships from onboarding through renewal.
- Collaborate with Sales, Support, SE, and Product to enable success.
- Deliver training, launch plans, and drive product adoption at scale.
- Explain technology to executives and day-to-day users.
- Remote role with travel up to 25%; US-based (excludes listed areas).
🎯 Requirements
- 4+ years in senior CS, account management, or strategic consulting; SaaS exp.
- Strong prioritization and high emotional intelligence.
- Experience supporting or working with technical products.
- Solutions-driven with problem solving and project management.
- Excellent consultative skills with end-to-end implementations.
- Proven ability to build trust with executives and product/engineering teams.
- Bachelor’s degree; travel up to 25%.
- Ideal: action-oriented; experience with large B2B SaaS.
🎁 Benefits
- Flexible remote model with optional in-office work.
- Professional development stipend.
- Comprehensive health and parental leave plans.
- Equity for eligible roles.
- Above-market compensation through base pay, bonus, and equity.
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