Related skills
account management data analysis customer success relationship management saas📋 Description
- Act as strategic partner; translate goals into Datadog value.
- Build and maintain executive relationships for value stories.
- Lead QBRs and strategic reviews; set priorities.
- Analyze adoption and usage trends; derive insights.
- Position Datadog as critical observability platform.
- Own onboarding for new customers.
- Collaborate with AEs, SEs, TAM, Product, Support, Enablement.
🎯 Requirements
- 3+ years in Customer Success or Account Management.
- Able to manage large enterprise accounts.
- Knowledge of Fortune 1000/global brands.
- Strong communicator; tailor to CTO/VP Eng and DevOps.
- B2B tech or SaaS experience.
- Willing to travel for on-site visits/events.
- Fluent in written/spoken English.
🎁 Benefits
- Best-in-breed onboarding
- Generous global benefits
- Mentor and buddy program for networking
- New hire stock equity and ESPP
- Professional development and career pathing
- Inclusive culture and Community Guilds
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