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salesforce saas flows appexchange litify📋 Description
- Manage 12-16 client accounts to drive adoption and renewal
- Be Litify and Salesforce expert to advise clients and solutioning
- Lead goal setting and support implementation teams for launch
- Partner with clients to provide best practices and AppExchange solutions
- Monitor customer health to track adoption and satisfaction
- Coordinate between clients and Litify resources to drive expansion
🎯 Requirements
- Bachelor's degree
- Intermediate Salesforce admin tasks (flows, reports, formulas); Admin cert a plus
- Strong aptitude for new tech; quickly diagnose needs and identify solutions
- 4+ years as Customer Success Manager (SaaS a plus)
- 7+ years in direct customer-facing roles
- Excellent written and verbal communication; presentations to stakeholders
🎁 Benefits
- Remote role with travel to NYC HQ
- Bonus and benefits
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