Added
less than a minute ago
Location
Type
Full time
Salary
Upgrade to Premium to se...
Related skills
integrations account management customer success ecommerce ai📋 Description
- Own a portfolio of ~40 enterprise customers.
- Build relationships with senior stakeholders.
- Lead QBRs and long-term account planning.
- Drive AI adoption, automation, and integrations.
- Own retention for high-value accounts and manage risk.
- Collaborate with Sales, Product, and Support to drive outcomes.
🎯 Requirements
- 5+ years in Customer Success, Implementation, Consulting, or similar.
- Experience managing complex enterprise customers.
- Strong project management and problem-solving skills.
- Able to influence stakeholders and drive outcomes without authority.
- Comfortable operating both strategically and hands-on.
- Ecommerce or support operations experience is a plus.
🎁 Benefits
- Access to premium AI tools (ChatGPT, Claude, Granola) and an annual L&D budget.
- AI-powered culture with knowledge sharing and AI champions.
- Diversity & Inclusion commitment in the workplace.
- Accommodations available during the application process.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!