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account management customer success stakeholder management data-driven restaurant tech📋 Description
- Drive Revenue & Retention: Own lifecycle across enterprise accounts.
- Strategic Partnership: Act as long-term advisor to top customers.
- Industry Expertise: Leverage knowledge of restaurant tech.
- Commercial Impact: Drive upsell/cross-sell with data and product insights.
- Problem Solving: Understand restaurant ops and financials to deliver value.
- Customer Advocacy: Track metrics and guide product improvements.
🎯 Requirements
- 5+ years in Customer Success, Enterprise Account Mgmt, or Strategic Consulting.
- Proven success managing complex, high-value enterprise relationships.
- Strong understanding of restaurant ops, hospitality tech, or food delivery.
- Exceptional communication and stakeholder management skills.
- Data-driven mindset with ability to translate metrics into impact.
- Experience navigating product conversations and influencing cross-functional teams.
🎁 Benefits
- Medical, dental, and vision insurance (incl. HSA).
- Company-paid life and disability insurance.
- Voluntary insurance: accident, critical illness, hospital indemnity.
- 401(k) with company match.
- Health Savings Account (HSA) and Flexible Spending Accounts.
- Time Off: discretionary vacation, holidays, and sick time.
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