Enterprise Customer Success Manager

Added
19 days ago
Type
Full time
Salary
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Related skills

cms account management saas renewals ecommerce

πŸ“‹ Description

  • Serve as trusted advisor to Bynder customers, aligning DAM with business goals.
  • Drive value and ROI, delivering exceptional content experiences.
  • Increase adoption and consumption of Bynder's solutions.
  • Own strategic success plan with value realization goals.
  • Manage end-to-end renewal cycle with procurement.
  • Collaborate on account strategy with Strategic Account Managers.

🎯 Requirements

  • 7+ years in customer success, account management, or sales in enterprise SaaS.
  • 5+ years in DAM/MarTech with CMS, PIM, eCommerce, Creative Tools.
  • Exceptional business acumen and commercial skills.
  • Proven experience managing high-value, complex deployments with Directors/VPs/C-level.
  • Strong customer storytelling to demonstrate value.
  • Experience end-to-end renewal cycle for high-value accounts.

🎁 Benefits

  • Competitive compensation
  • 401(k) - dollar for dollar match up to 6%
  • 100% company-paid medical, dental, vision, and life coverage for you and your family
  • Unlimited vacation policy
  • Room to advance in a high-growth tech company
  • Referral bonus plans
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