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saas renewals onboarding meddpicc expansion📋 Description
- Own the success of Tier 0/1 enterprise accounts; renewals, expansion, NRR
- Lead enterprise customer success at scale with MEDDPICC and strategic plays
- Partner with Enterprise Sales, JMCs, Advisory, Onboarding on cross-functional work
- Drive adoption, value realization, and measurable business outcomes
- Develop customer success plans aligning TheyDo's capabilities with business objectives
- Coordinate executive engagement and expansion opportunities
🎯 Requirements
- Extensive Enterprise SaaS CS, Consulting, or Strategic Acct Mgmt
- Proven renewals, expansion, and NRR ownership in enterprises
- Strong exec-level influencing and cross-functional collaboration
- Proven value realization and measurable business outcomes
- Experience with Enterprise Sales in land-and-expand motions
- Strong MEDDPICC or similar enterprise frameworks
🎁 Benefits
- Competitive compensation and pre-IPO equity
- Fully remote with flexible hours
- Health insurance benefit
- Flexible holiday days with at least 25 paid days per year
- Learning and Development budget
- Home office or co-working support
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