Related skills
account management customer success saas cross-functional enterprise📋 Description
- Act as strategic partner to customers; align goals to Datadog value.
- Build and maintain executive relationships; connect use cases to results.
- Lead QBRs and strategic reviews to show impact and set priorities.
- Analyze adoption/usage trends; derive insights and recommendations.
- Position Datadog as a critical observability platform for reliability.
- Own onboarding and manage new customer onboarding.
🎯 Requirements
- 3+ years in customer success or account management
- Able to manage a portfolio of large enterprise accounts
- Experience with Fortune 1000/global brands
- Strong communicator; tailor to CTO/VP Eng/DevOps audiences
- Experienced in B2B tech or SaaS
- Fluent in written and spoken English
🎁 Benefits
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!