Enterprise Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

account management customer success saas integration enterprise automation

πŸ“‹ Description

  • Own a portfolio of enterprise accounts, drive adoption and retention
  • Act as customer advocate between customers and internal teams
  • Build senior relationships and drive executive reviews
  • Map customer outcomes to Workato value and automation journeys
  • Create Joint Success Plans to track progress and outcomes
  • Monitor outcomes and communicate value to stakeholders

🎯 Requirements

  • BS or equivalent education
  • 7+ years in consulting, customer success, or related roles with enterprise ARR
  • Experience in integration and/or business automation
  • Strong written/oral communication with Dev to C-level
  • Experience managing multiple stakeholders and driving outcomes
  • An estimated 25% travel is required

🎁 Benefits

  • Flexible, trust-oriented culture empowering ownership
  • Vibrant and dynamic work environment
  • Multitude of benefits
  • Work with enterprise customers and drive automation value
  • Recognized as a remote-friendly company
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