Drive customer outcomes using Samsara's IoT platform to boost safety and efficiency
Create joint success plans with customers outlining objectives and timelines
Lead executive business reviews with customer decision-makers and Samsara leadership
Run workshops to understand operations and recommend workflow changes
Deeply understand the Samsara platform capabilities and explain them to diverse customers
Mentor the wider Customer Success and Support teams

🎯 Requirements

4+ years in senior Customer Success, account management, or strategic consulting
Enterprise SaaS experience preferred
Strong priority management and high emotional intelligence
Customer travel up to 25-40%
Experience supporting or working with technical products
Solutions-oriented with strong problem-solving skills

🎁 Benefits

Competitive total compensation with above-market salary and equity
Employee-led remote and flexible working
Health benefits
Team-based incentive schemes
Personal development

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