Enterprise Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

cybersecurity onboarding pki adoption automation

πŸ“‹ Description

  • Lead onboarding to rapid time-to-value and go-live.
  • Align objectives with measurable adoption and outcomes.
  • Partner cross-functionally for seamless onboarding and experience.
  • Drive platform adoption and value realization for customers.
  • Conduct MBRs/QBRs focused on ROI and roadmap alignment.
  • Lead adoption workshops and product demonstrations to accelerate success.

🎯 Requirements

  • 5+ years in Enterprise CS or TAM in complex environments.
  • Deep knowledge of cybersecurity, PKI, CLM, automation.
  • Proven success growing executive relationships with large enterprises.
  • Strong communication and executive presentation skills.
  • Lead strategic reviews, adoption workshops, value discussions.
  • Comfortable with EST time zones and travel for engagements.

🎁 Benefits

  • Great Place to Work in India recognition.
  • Cross-functional teamwork across Sales, Support, Product, Eng.
  • Remote-friendly with EST-aligned collaboration.
  • Global enterprise exposure and career growth.
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