Related skills
account management customer success relationship management saas renewals📋 Description
- Manage a portfolio of up to 30 accounts (high-touch and digital)
- Lead onboarding and drive platform adoption
- Create internal programs to drive awareness and usage
- Build executive relationships as trusted advisor
- Consult with customers to develop learning strategies
- Identify expansion opportunities and mitigate risk
🎯 Requirements
- 4-5+ years in B2B SaaS customer success or related roles
- Experience driving revenue or renewals with mid-market and enterprise accounts
- HR/L&D experience is a plus but not required
- Ability to travel up to 30%
🎁 Benefits
- Full access to Udemy courses
- Monthly UDay for personal development
- Budget to invest in skills and growth
- AI-powered tools to learn and work
- Growth-minded, collaborative culture
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