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account management machine learning ai stakeholder engagement enterprise📋 Description
- Manage a portfolio of enterprise accounts across ML/AI teams.
- Execute land-and-expand with Sales to grow Prolific's footprint.
- Serve as trusted advisor, translating objectives into actions.
- Lead business reviews and stakeholder engagements.
- Improve success playbooks and enterprise workflows.
- Visit SF office for face-to-face collaboration.
🎯 Requirements
- 4+ years in a customer-facing enterprise CS role or leadership.
- Experience developing success plans and coordinating cross-functional resources.
- Operational rigor in managing a large book, health signals, forecasting.
- Proven success navigating mid-to-large orgs, driving adoption and expansion.
- Strong business acumen to interface with engineers, data scientists, ML leads.
- Fundamental understanding of AI/ML/LLMs to discuss enterprise use cases.
🎁 Benefits
- Remote working within a mission-driven culture.
- Benefits package available for eligible roles.
- Opportunity to work with Prolific's unique human data platform.
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