Enterprise Customer Success Manager

Added
27 days ago
Type
Full time
Salary
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Related skills

data analytics account management customer success stakeholder management renewal

πŸ“‹ Description

  • Own post-sales relationships with enterprise Seesaw accounts
  • Ensure customers realize value and renew/expand
  • Lead consultative renewal/expansion discussions with district stakeholders
  • Collaborate cross-functionally with sales, support, product, eng, content, and finance to spot trends

🎯 Requirements

  • Proven experience managing full customer lifecycle from onboarding to renewal
  • 3+ years in quota-bearing, customer-facing roles
  • Background in educational technology or related education experience
  • Adaptable and able to manage change in dynamic environments

🎁 Benefits

  • Equity and professional development opportunities
  • Medical, dental, orthodontics, and vision coverage
  • 401k match
  • Flexible paid time off
  • Monthly technology stipend
  • Home office setup stipend
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