Related skills
account management customer success saas renewals enterpriseπ Description
- Serve as primary advisor for a portfolio of enterprise accounts
- Develop and execute strategic success plans with objectives and metrics
- Drive product adoption, usage, and value realization
- Forecast renewals and ARR trends for your book of business
- Conduct QBRs and check-ins to review metrics and opportunities
- Travel to New Orleans HQ quarterly
π― Requirements
- 2+ years in Enterprise CS/AM with large enterprises (SaaS/construction/distribution/tech)
- Experience managing a BoB with large enterprise clients nationwide
- Construction or wholesale distribution experience a plus
- Strong relationships with key decision-makers and executives
- Demonstrated ability to expand existing customer business
- Excellent communication and presentation skills across all levels
π Benefits
- Competitive compensation
- Equity package
- Comprehensive benefits
- Flexible PTO
- Continuous growth stipend
- Remote-friendly culture and growth opportunities
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