Enterprise Customer Success Manager

Added
2 days ago
Type
Full time
Salary
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Related skills

account management customer success saas renewals enterprise

πŸ“‹ Description

  • Serve as primary advisor for a portfolio of enterprise accounts
  • Develop and execute strategic success plans with objectives and metrics
  • Drive product adoption, usage, and value realization
  • Forecast renewals and ARR trends for your book of business
  • Conduct QBRs and check-ins to review metrics and opportunities
  • Travel to New Orleans HQ quarterly

🎯 Requirements

  • 2+ years in Enterprise CS/AM with large enterprises (SaaS/construction/distribution/tech)
  • Experience managing a BoB with large enterprise clients nationwide
  • Construction or wholesale distribution experience a plus
  • Strong relationships with key decision-makers and executives
  • Demonstrated ability to expand existing customer business
  • Excellent communication and presentation skills across all levels

🎁 Benefits

  • Competitive compensation
  • Equity package
  • Comprehensive benefits
  • Flexible PTO
  • Continuous growth stipend
  • Remote-friendly culture and growth opportunities
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