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crm saas project management onboarding stakeholder management📋 Description
- Lead onboarding and implementation for enterprise customers.
- Guide platform setup, training, and best practices to drive adoption.
- Build and manage project plans with milestones.
- Conduct check-ins and reviews on utilization and ROI.
- Partner with Sales, Product, Support, Marketing for a seamless experience.
- Support enterprise sales through discovery calls and ROI-focused demos.
🎯 Requirements
- 4+ years in customer success, account management, or SaaS.
- Experience managing complex enterprise relationships with multiple stakeholders.
- Strong PM and organizational skills with attention to detail.
- Excellent communication and presentation skills; experience leading trainings.
- Experience with AI-driven products, analytics, or HR tech is a plus.
- Ability to navigate ambiguity and collaborate cross-functionally.
🎁 Benefits
- Base salary: $75,000-$100,000/year + variable pay.
- Benefits start day one for regular full-time staff.
- Benefits details: https://builtin.com/company/built-in/benefits
- Culture: fast-paced, collaborative, growth-minded.
- Equal opportunity employer.
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