Related skills
crm slack gtm enterprise saas community platforms📋 Description
- Own the enterprise community strategy and roadmap from zero to global scale
- Adapt external playbooks to Anthropic's product portfolio and GTM motion
- Stand up Claude Champions; recruit power users and design recognition programs
- Partner with AEs and CSMs to build champion sourcing and plan integration
- Run day-to-day engine for programs: lifecycle, cadence, platform, feedback loops
- Define the measurement framework tying community activity to business outcomes
🎯 Requirements
- Have built and scaled customer community and advocacy programs at enterprise SaaS
- Defined the motion; built strategy, operating model, and team from zero
- Strong, earned opinions on program design and give/get structures
- Understand enterprise GTM; comfortable with Sales, CS, Product, and Marketing
- Run cross-functional programs with shared inputs and cohesion
- Comfortable with data, strategy reviews, and executive conversations
🎁 Benefits
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Lovely office space in San Francisco
🛃 Visa sponsorship
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