Enterprise AI customer success manager, adoption (East)

Added
5 hours ago
Type
Full time
Salary
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Related skills

ai training enablement changemanagement adoption

๐Ÿ“‹ Description

  • Scale activation frameworks for repeatable deployments.
  • Lead AI program strategy: change mgmt and AI center of excellence.
  • Translate technical challenges into platform guidance.
  • Own customer success plans and executive relationships.
  • Drive platform adoption with champion programs and trainings.
  • Build advocate networks and power-user communities.

๐ŸŽฏ Requirements

  • 5-9 years in customer-facing roles with Fortune 100 accounts.
  • Adaptive, able to implement repeatable processes and playbooks.
  • Embed with customers to map workflows and adoption barriers.
  • Technical aptitude and AI enthusiasm; translate concepts to value.
  • Manage multiple high-priority projects across varied maturity.
  • Exceptional executive presence; strong presenter and authentic leadership.

๐ŸŽ Benefits

  • Generous PTO and company holidays
  • Medical, dental, and vision for you and family
  • Paid parental leave (12 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing through Galleri
  • Flexible spending accounts and dependent FSA options
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