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customer success ai learning & development workshops dashboards📋 Description
- Own activation and platform success
- Understand customer use cases, objectives, and metrics
- Design activation strategies to drive adoption
- Build champion networks, dashboards, trainings, and workshops
- Lead educational workshops and live events
- Collaborate cross-functionally to refine materials and meet needs
🎯 Requirements
- 5+ years in customer success/activation
- Deep experience mapping use cases to workflows
- Experience implementing activation strategies: champions, dashboards, workshops
- Proven in building advocate networks and power users
- AI & technical proficiency; ability to design custom solutions
- Facilitation & education: virtual & live workshops
🎁 Benefits
- Generous PTO and holidays
- Medical and dental insurance
- Paid parental leave (12 weeks)
- Fertility and family planning support
- Cancer testing via Galleri partnership
- Pension scheme and stock options
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