Related skills
customer success ai workshops dashboards llms📋 Description
- Own activation and platform success across a customer portfolio
- Understand customer use cases, objectives, and success metrics
- Design activation strategies that drive adoption and outcomes
- Build champion networks, communities, and enablement programs
- Lead educational workshops and live events for diverse audiences
- Collaborate cross-functionally to tailor enablement materials
🎯 Requirements
- At least 5 years owning activation and driving adoption
- Deep experience mapping customer use cases to workflows
- Implement activation strategies: dashboards, office hours, workshops
- Build advocate networks and power user communities
- AI and technical proficiency; scope and deliver custom solutions
- Facilitation skills for virtual and live workshops
🎁 Benefits
- Generous PTO and company holidays
- Medical, dental, and vision coverage
- Paid parental leave (16 weeks)
- Galleri cancer screening program
- Wellness and learning stipends
- Company-wide off-sites and team events
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