Enterprise Account Manager (Medical Device)

📋 Description

• Own day-to-day account management for enterprise Medical Device customers.
• Champion Airspace's operational execution to support customers.
• Expand relationships and identify growth opportunities.
• Maintain understanding of customer workflows, distribution models, service expectations.
• Represent Airspace with executive presence and MD expertise.
• Maintain account docs, stakeholder maps, and updates to leadership.
• Travel to customer sites for onboarding and major expansions as needed.

🎯 Requirements

• 5–10+ years enterprise account management in Med Device or healthcare logistics.
• Experience supporting large, complex B2B customers.
• Proficient in Excel; BI tools (Looker, Power BI) and slide decks.
• Able to use data to drive service improvements cross-functionally.
• Strong operational acumen and problem-solving skills.
• Comfortable handling escalations and difficult conversations.
• Self-driven with ownership, urgency, accountability.
• Will ing to travel 30%–50%.

🎁 Benefits

• We are One Team.
• We make an Impact.
• We are Passionate.
• We are Transparent.
• We are Innovative.