Enterprise Account Manager

📋 Description

• Be primary contact for assigned customers; resolve issues and negotiate requirements.
• Own assigned accounts; communicate readiness, requirements, schedules, and risks to forecast revenue.
• Guide customers to high performance using technical expertise and industry knowledge.
• Serve as a customer advocate; work independently with minimal direction.
• Lead system enhancements and automations to improve internal and external processes.
• Represent Starlink across the region by traveling to partner offices and events.

🎯 Requirements

• Bachelor's degree or high school diploma/equivalency with 6+ years experience.
• 6+ years in account management or sales.
• 6+ years working with customers to support a technical product or service.
• Strong knowledge of aviation, satellite communications, and account management.
• Experience managing multiple complex projects and deadlines.
• Excellent written and verbal communication; able to present to all levels.
• Ability to interact with all levels on technical and account issues.