Enterprise Account Manager

📋 Description

• Maintain and grow relationships with Enterprise clients; onboard and support them.
• Lead executive relationships with the Enterprise Director; onboard and activate hospitals.
• Translate client feedback into product insights with cross-functional teams.
• Streamline bulk upload and onboarding for hospitals in client organizations.
• Co-lead implementation and onboarding across Roo territories; coordinate scheduling.
• Manage inbound emails/chats from Enterprise clients; respond with urgency.

🎯 Requirements

• 3+ years Veterinary Industry experience (Corporate preferred)
• 3+ years of enterprise SaaS account management experience
• Data-driven; understand clients' goals and anticipate needs
• Proven track record in driving revenue growth and expanding market penetration
• Collaborate cross-functionally with sales, marketing, product, and operations
• Strong presentation and executive-level communication skills

🎁 Benefits

• Accelerated growth and learning potential.
• Home office setup and continuing education stipends; monthly wellness.
• Comprehensive health benefits with base medical plan covered at 100%.
• 401K
• Unlimited Paid Time Off.
• Paid Maternity/Paternity and reproductive care leave.