Related skills
forecasting account management customer success salesforce negotiation📋 Description
- Own and grow a portfolio across onboarding, renewal, expansion.
- Lead commercial onboarding and time-to-value for customers.
- Act as trusted advisor from onboarding to renewal and growth.
- Collaborate with senior stakeholders to align on outcomes.
- Drive renewals and identify expansion opportunities.
- Deliver product demos and value storytelling for use cases.
- Manage cross-functional relationships with Sales, CS, Enablement.
🎯 Requirements
- Strong commercial ownership and customer leadership.
- Stakeholder management across multiple levels.
- Experience managing onboarding, renewals, and expansion.
- Ability to operate in a fast-moving, outcome-driven environment.
- Effective demos and value storytelling for customers.
- Proficiency with CRM systems and forecasting (e.g., Salesforce).
🎁 Benefits
- Hybrid role with Boston office 2 days/week.
- Inclusive, diverse, supportive culture.
- Global offices and impact-driven work.
- Ownership and outcomes-focused environment.
- Collaboration across Sales, CS, Enablement.
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