About Ensono
Ensono is a leading provider of hybrid cloud, managed IT services, and data center operations, helping clients securely run enterprise workloads with reliable infrastructure and expert support.
Role Overview
Data Center Operator is an on-site technical role based at our Raleigh, NC facility. You will support day-to-day data center operations, monitor equipment, assist with cabling and rack management, and coordinate with facilities and IT teams to maintain uptime.
Responsibilities
- Monitor data center infrastructure including servers, network devices, power, and cooling systems.
- Assist with rack and cable management, labeling, and equipment organization.
- Respond to incidents, perform basic troubleshooting, and coordinate with IT and facilities teams.
- Follow standard operating procedures, change control processes, and document changes in runbooks.
- Support preventive maintenance and hardware checks on data center equipment.
- Collaborate with facilities and IT teams to ensure uptime and security of the data center.
Qualifications
- Basic understanding of data center operations or IT infrastructure.
- Familiarity with server hardware, networking devices, and power/cooling concepts.
- Ability to perform physical tasks and lift up to 50 lbs; comfortable working in a data center environment.
- Excellent communication and teamwork skills; ability to follow procedures and document outcomes.
- On-site availability at Raleigh, NC or nearby areas.
What We Offer
- Competitive compensation and benefits package.
- On-site work environment with opportunities for career growth.
- Collaborative team culture at a leading IT services company.