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customer support gaming english windows 11 two-factor authentication📋 Description
- Handle customer support for an assigned game studio.
- Assist players with account, technical, purchase, and gameplay queries.
- Work with agents under a Team Lead and Operations Manager.
- Stay updated on client projects and branding to help players enjoy games.
🎯 Requirements
- English proficiency: advanced (minimum C1).
- Based in South Africa.
- Own a modern gaming PC/laptop.
- Smartphone for 2FA (Android 10+ or iOS 16+).
- Internet: 15 Mbps down/up; latency < 120 ms.
- Windows 11; 8th Gen Intel or Ryzen 2nd Gen+; GTX 760+; 8 GB RAM; 2 monitors.
🎁 Benefits
- 100% remote work with no commute.
- Casual, diverse culture across 80+ countries.
- Competitive pay and comprehensive training.
- Innovative tools and online training library.
- Career development and ongoing learning.
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