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customer support gaming remote english pc📋 Description
- Handle customer support for assigned game studio.
- Assist players with account, tech, purchases and gameplay queries.
- Collaborate with agents under Team Lead and Operations Manager.
- Complete training modules to grow skills.
- Stay updated on client projects, updates and branding.
🎯 Requirements
- English language at advanced level (C1+).
- Based in South Africa.
- Own a modern gaming PC/Laptop.
- 8 GB RAM and Windows 11 (not S Mode).
- 15 Mbps down and 15 Mbps up, latency < 120 ms.
- Customer service experience is a plus (optional).
🎁 Benefits
- The flexibility to work 100% remotely with no commute time.
- Casual, diverse culture with 80+ countries.
- Innovative tools and access to online training courses.
- Career development initiatives throughout the year.
- Participation in 5CA communities (Connect, Pride, Gamers, Women of 5CA).
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