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customer service ecommerce english email phone📋 Description
- Provide customer service for multinational electronics and e‑commerce clients as part of a global team.
- Front-line support via email, live chat, social media, and phone.
- Calmly troubleshoot issues and help customers when they need it most.
- Undergo assisted training to improve your customer support skills.
- Support clients with professionalism and empathy across channels.
🎯 Requirements
- Advanced English level (minimum C1).
- Located in Colombia, Costa Rica, El Salvador, Guatemala, or Panama.
- Comfortable providing phone support.
- Open to learning new technologies and products.
- Fast learner with initiative and strong troubleshooting.
- Tech setup: 15 Mbps down, 8 Mbps up; latency <120 ms; Windows 11 or macOS 13+; Intel i5-8260U+; 2FA smartphone.
🎁 Benefits
- 100% remote work with no commute or travel costs.
- Access to online training and career development.
- Diverse, inclusive culture with 80+ countries and 25+ languages.
- Engaging employee communities and events across the company.
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