Related skills
slack ai spreadsheets operations google docs📋 Description
- Design and run PDE Operations systems for Product/Engineering
- Turn customer feedback into insights and metrics
- Own SIFT: insights, feedback & trends
- Coordinate KPI, SLA, and delivery metrics
- Reduce CTO/PGM operational load with admin/tools work
- Collaborate with CTO, Product leaders, and Eng Managers
🎯 Requirements
- Strong operational and systems thinking
- Turn messy inputs into clear outputs
- Clear written and verbal communication
- Experience working with Product and Engineering teams
- Nice to Have: Experience in Product Ops, Engineering Ops, TPM, or similar roles
- Nice to Have: Exposure to delivery analytics or developer experience tooling
🎁 Benefits
- Equity options
- 20 days paid annual leave plus sick, carer’s, and compassionate leave
- Paid parental leave - 16 weeks for primary carers, 6 weeks for secondary carers
- Professional growth budget and a transparent career development framework
- Laptop and home-office setup budget
- Flexible work - remote or hybrid, with occasional work-from-anywhere weeks
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