Engineering Manager, Enterprise Services Management

Added
11 days ago
Type
Full time
Salary
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workflow automation engineering management ai architecture enterprise saas

📋 Description

  • Lead and grow the engineering team to deliver enterprise service management products.
  • Balance deep technical work with rapid product delivery and AI workflows.
  • Define the team’s long-term roadmap; mentor engineers; partner cross-functionally.
  • Collaborate with IT, HR, and Support to connect tickets to projects in an AI-native platform.
  • Vancouver-based with hybrid schedule: in-office Mon, Tue, Thu; WFH Wed; Fri varies.

🎯 Requirements

  • 5+ years of relevant experience with 2+ years managing a tech team.
  • Builds trust; deep architecture and tradeoffs with engineers.
  • Scaled new products or incubations in ambiguous environments.
  • Thrives in customer conversations; translates insights into decisions.
  • Clear, persuasive communicator aligning eng, design, product, and execs.
  • Curious about AI and emerging tech; applies to product experiences.

🎁 Benefits

  • Base salary CAD 202k–223k.
  • Equity and benefits package.
  • Mental health, wellness, and fitness benefits.
  • Career coaching and support.
  • Inclusive family building benefits.
  • Long-term savings or retirement plans.
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